Two-year limited warranty.

What the warranty covers

Every FOLDLINE case carries a two-year limited warranty against manufacturing defects — the materials, the construction, and the impact structure. If a case fails under normal use inside two years of purchase, we replace it.

The two-year term

The term runs two years from the delivery date and covers the original purchaser. It is tied to the order, not the case, so keep your order number for any claim.

Hinge-cover failures

Rugged and Ultra add a five-sided hinge cover over the fold’s weakest axis. If that cover cracks, separates, or loses its seal under normal folding, it is a covered defect.

Slim and Designer leave the hinge open by design for the thinnest profile — the frame and displays stay covered, the open hinge does not.

What it does not cover

Accidental impact beyond the tier’s tested drop height, water exposure, cosmetic wear, and damage from disassembly fall outside the warranty. Drop ratings are corner-first onto a hard surface — protection targets, not a guarantee against every impact.

How to make a claim

Email our support team a photo of the defect and your order number. We confirm coverage, then ship a replacement — for defect claims you keep the original, no return required.